SHIPPING AND DELIVERY
Last updated April 20, 2022
ORDER PROCESSING
Please allow 1-2 hours for processing. Orders received after 8PM will be begin being processed the following business day.
SHIPPING
We ship RallyHoops both domestically and to a select number of international destinations. Shipping times depend on your location. If you live down the street from us in New York, you'll get it faster than if you live in Guam. The USPS site quotes, but does not guarantee, 2-8 business days for domestic delivery. International shipping is longer.
If a package can't be delivered due to an error entering your shipping address, RallyHoops is not responsible for any additional fees that may incur in order to reroute or reship the package.
You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence or the country in which the package is shipped and received.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
info@rallyhoops.com
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@rallyhoops.com